Introduction

Fees and Payment

Clicksys reserves the right to require payment of fees for certain or all Services. You shall pay all applicable fees, as described on the Website or agreed upon in connection with such Services selected by you. Clicksys reserves the right to change its price list and to institute new charges at any time, upon notice to you, which may be sent by email or posted on our Website. Your use of the Services following such notification constitutes your acceptance of any new charges.

1. Return Policy

Return Period: Users can request a return of the program within 30 days of the initial subscription date. Return requests submitted after this period will not be accepted.

2. Return Conditions

• The request must be made within the allowable return period.
• The user must provide proof of subscription (such as an invoice or payment receipt).

Return Process

• Return Request: Users can request a return by contacting the support team via email or phone.
• Return Approval: The return request will be reviewed to verify compliance with the return conditions. If approved, the user's subscription will be immediately cancelled.

3. Refund Policy

Refund Period: Users can request a refund of the paid amount within 30 days of the initial subscription date. Refund requests submitted after this period will not be accepted.

4. Refund Conditions

• The subscription must have been successfully cancelled in accordance with the return conditions.
• The user must provide proof of subscription (such as an invoice or payment receipt).

5. Refund Process

• Refund Request: Users can request a refund by contacting the support team via email or phone.
• Refund Approval: The refund request will be reviewed to verify compliance with the refund conditions. If approved, the refund will be issued to the original payment method used at the time of purchase.
• Refund Duration: The refund process may take 7-14 business days for the funds to appear in the user's account.

6. Subscriptions

• Monthly Subscriptions: Monthly subscriptions can be cancelled at any time, but no refunds will be provided for the previous and current period. Access to the service remains available until the end of the paid subscription period.
• Annual Subscriptions: Annual subscriptions can be cancelled and refunded only if cancelled within 30 days of the initial subscription date. After this period, no refunds will be provided, but access to the service remains available until the end of the paid subscription period.

7. Exceptions

Additional Services: Any additional paid services such as consulting, training, or technical support are not refundable and are not covered by this refund policy.

By using Clicksys programs, you agree to comply with the terms of use of this return and refund policy. We are committed to providing the best possible service to ensure your complete satisfaction.